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Frequently Asked Questions

Find answers to the most common questions about our tours and services.
What types of tours does Voyage Villa offer?
Voyage Villa offers a wide range of tours, including cultural tours, trekking expeditions, wildlife safaris, spiritual journeys, adventure tours, and customized itineraries tailored to your preferences.
How can I book a tour with Voyage Villa?
Booking a tour with Voyage Villa is easy! Simply visit our website and fill out the booking form with your desired tour details. Our friendly team will get in touch with you to finalize the details and assist you with the booking process.
Are the tours with Voyage Villa suitable for solo travelers?
Yes, absolutely! Many of our tours are designed to cater to solo travelers, providing opportunities to join group tours or embark on private adventures tailored to your interests.
What is included in Voyage Villa tour packages?
Our tour packages typically include accommodation, transportation, experienced guides, meals as specified in the itinerary, entrance fees to attractions, and necessary permits for trekking expeditions. Specific inclusions may vary depending on the tour package.
Can Voyage Villa help with visa arrangements and travel insurance?
While Voyage Villa does not directly handle visa arrangements or travel insurance, we can provide guidance and assistance to help you navigate the process and ensure you have the necessary documents and coverage for your trip.
What is the cancellation policy for Voyage Villa tours?
Our cancellation policy varies depending on the tour package and the time of cancellation. We understand that plans can change, so we strive to offer flexible cancellation options whenever possible. Please refer to the specific terms and conditions outlined in your booking agreement for details.
Are Voyage Villa tours suitable for families with children?
Yes, many of our tours are family-friendly and can be customized to accommodate families with children. We offer a range of activities suitable for all ages, and our experienced guides are trained to ensure a safe and enjoyable experience for everyone.
How physically demanding are Voyage Villa trekking tours?
The level of physical demand varies depending on the trekking tour chosen. We offer treks ranging from easy to challenging, so there’s something for everyone, regardless of fitness level. Our experienced guides will provide guidance and support throughout the trek to ensure your safety and comfort.
Can Voyage Villa arrange for special dietary requirements or accommodations?
Yes, we understand the importance of catering to special dietary requirements and accommodations. Please inform us of any specific needs or preferences when booking your tour, and we will do our best to accommodate your requests.
Is it safe to travel with Voyage Villa?
At Voyage Villa, safety is our top priority. We adhere to strict safety standards and protocols to ensure the well-being of our travelers at all times. Our experienced guides are trained in first aid and emergency procedures, and we regularly assess and mitigate any potential risks to ensure a safe and enjoyable travel experience for our clients.
What payment methods does Voyage Villa accept?
We accept payment via major credit cards, including Visa, MasterCard, and American Express. We also accept bank transfers and PayPal for certain tours. Please note that payment methods may vary depending on the tour package and region.
Is a deposit required to secure my booking with Voyage Villa?
Yes, a deposit is required to secure your booking with Voyage Villa. The amount of the deposit may vary depending on the tour package and duration. Our team will provide you with specific deposit details at the time of booking.
When is the final payment due for my Voyage Villa tour?
The final payment for your Voyage Villa tour is typically due a certain number of days before the tour departure date. The exact deadline for final payment will be outlined in your booking confirmation. Please ensure that the final payment is made by the specified deadline to confirm your booking
Can I make changes to my booking after it has been confirmed?
The final payment for your Voyage Villa tour is typically due a certain number of days before the tour departure date. The exact deadline for final payment will be outlined in your booking confirmation. Please ensure that the final payment is made by the specified deadline to confirm your booking
What is Voyage Villa’s cancellation policy?
Our cancellation policy varies depending on the tour package and the time of cancellation. In general, cancellations made within a certain number of days before the tour departure date may be subject to cancellation fees. Specific cancellation terms and conditions will be outlined in your booking agreement.
Is travel insurance required for booking a tour with Voyage Villa?
While travel insurance is not mandatory for booking a tour with Voyage Villa, we highly recommend purchasing travel insurance to protect yourself against unforeseen circumstances, such as trip cancellations, medical emergencies, or lost luggage. We can provide guidance and assistance in obtaining travel insurance if needed.
Can I get a refund if I need to cancel my booking with Voyage Villa?
Refund eligibility depends on the timing of the cancellation and the specific terms and conditions outlined in your booking agreement. Cancellations made within a certain number of days before the tour departure date may be subject to cancellation fees. Our team will work with you to process any eligible refunds in accordance with our cancellation policy.